Depending on the items selected and finish chosen our standard delivery time is approximately 2 to 6 weeks, a more accurate delivery eta is provided on order confirmation. If you have a specific delivery requirement please contact our sales team and we will try and accommodate your request.


A 2 Man delivery and installation is FREE on all orders over £500.00.

Orders below £499.00 incur a £30.00 delivery charge.

  • Our own experienced 2-man team will put your furniture in situ and complete any required assembly. e.g wardobes, beds etc 
  • They will fit protective pads where needed - customer to supply.
  • We will call you with as much notice as possible to discuss your delivery date. Usually 7 to 14 days before.
  • We give an approx time slot of 2 to 3 hours so you don’t have to wait around all day and a courtesy call when we are on route.
Oakay Direct - UK Bespoke Oak Furniture Manufacturer
Oakay Direct - UK Bespoke Oak Furniture Manufacturer


Free on orders over £1000.00

Orders between £500.00 - £999.00 incur a £30.00 delivery charge.

Orders below £499.00 > incur a £50.00 delivery charge.

Certain postcodes will incur a delivery surcharge - 'Learn more'

  • A 2 man delivery team to room of choice.
  • Deliveries are booked in by text & email, providing customers with a 3hr time slot.
  • Once your furniture is loaded onto the delivery vehicle, a personalised reminder is sent, including a link for tracking.
  • You will receive a courtesy call up to 30 minutes prior to arrival.
  • The 2 man delivery team will take your furniture to ‘any room of choice’.


We arrange a pallet delivery or we can deliver to an agent of your choice - please call our sales team for a quotation or more information 01228 510903


You are very welcome to collect your furniture from our workshop in Carlisle, Cumbria.

Please note:

  • Kindly let us know in advance of any difficult circumstances regarding your delivery, i.e top floor flat, no parking nearby, restricted parking or limited access etc.
  • We do ask if you could ensure access to the room and the room itself is clear and ready for the delivery team to put your furniture in situ.
  • The majority of our items are delivered ready built so please make sure you have adequate access to your property. We recommend measuring your choice of access to make sure the item will fit as we cant be held responsible for furniture not fitting in your chosen room or being to large to be able to get the the room.

Damaged/Faulty Goods

In the unlikely event of your furniture being damaged when you receive it we will endeavour to rectify the damage or if needed, finish you a new item at the earliest possible opportunity.

Surcharge Areas

We provide delivery services virtually anywhere you require. For certain remote and less-accessible locations an additional out-of-area surcharge is applied to cover additional costs incurred.

Delivery surcharges apply to the following areas:

  • AB, DD, IV, PA, PH (additional £29.99)
  • DG, KA, KY, FK, TD (additional £24.99)
  • LL, LD, SA (additional £19.99)
  • KW (additional £49.99)